Your privacy is important to us, and we take our responsibility of caring for it seriously. This policy describes how DIGMED d.o.o. and its other future group companies and it brands Qckmob, The Best New Games and others (collectively described as “we”, “us” or “our”) and its third-party partners collect, use, process and share information about you.
The only time when we collect personal data is when you give it to us by your own choice. For example by completing forms, contacting us over email, etc. However, some 3rd-party services that are important for our Services to work, may also collect data, like IP address, mobile identifiers, geographical info, device info and other.
Data you provide us directly
When you decide to give us this data we may collect additional data automatically from you.
Data we collect automatically
Data we collect from our 3rd-party service providers
Legal Basis for Processing
If you are a resident of the European Union or EEA region, we rely on a number of legal grounds to process information about you. For example, we will process information about you where we have your consent, where we have a legitimate interest to do so, where the processing is necessary for the performance of a contract with you, and where we have a legal obligation to process your information.
Google Mobile Ads SDK
List of ad technology partners: https://support.google.com/admob/answer/9012903
Google Analytics SDK
We use your personal and non-personal information, both individually and combined together, in the following ways:
To operate our business and to enhance and personalize your game experience including to:
To provide you support, including to:
To personalize our communications with you, including to:
We do not share personal information that directly identifies you (such as your name, e-mail) with third parties for their own use without your consent, unless it is either required by law or we determine that disclosure is reasonably necessary to enforce our rights, property or operations or to protect our players or third parties. We may share anonymous or aggregated information, or other data that does not directly identify you, with third parties, for instance your persona and game stats on leaderboards or to show trends about use of our products.
We employ third parties located in and outside of your country of residence (including outside of the European Economic Area (EEA)) to collect or process personal information on our behalf for various reasons. When our third party agents or service providers collect or receive personal information, we require that they use the data only on our behalf and for purposes consistent with this policy.
We do not control information sent from our Services to third parties, such as advertising networks and analytics companies that receive information in the normal course of your Internet activity. When third party technologies or social tools are integrated into our products, those third parties may collect information when you use our products. Please check a list of our 3-rd party service providers in the text above.
However, in the event of a reorganization, divestiture, merger, sale or bankruptcy, we may transfer all information we collect to the relevant third party and will obtain your consent to do so if required by law.
Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission and the Privacy Shield certification in case of transfers to the USA
We will keep data only for as long as it is relevant and useful for the purpose for which it was originally collected. We will also retain and use your information for as long as is required in order to comply with our legal obligations.
We take reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties.
Even so, as you may know, no security measure is 100% perfect. Therefore, we cannot guarantee the security of your information and do not assume any responsibility for the unauthorized use or access to your information under our control.
You must be over 13 to play our games and use our Services. By using our Services, you represent that you are 13 or older. We do not knowingly collect or solicit personal information from or direct or target interest-based advertising to anyone under the age of 13, or knowingly allow such persons to use our Services. If you believe that we might have any information from or about a child under the age of 13, please contact us. In the event that we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.
For users outside of EEA region, if you wish to deactivate interest-based ads, you can do so by limiting ad tracking in your device settings. Please note that opt-outs are specific to each browser and device and it may take a little bit of time before your opt-out will take effect. More details are available in text below.
Like most online services, we and our partners use mobile identifiers, cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud.
Cookies are small text files that are stored by your browser on your desktop computer or mobile device. You can withdraw your consent to cookies by updating the settings within your browser. Mobile identifiers are non-permanent, non-personal identifiers such as the Android advertising ID and/or Apple's ID for advertising (the ‘IDFA’), which are uniquely associated with your device. Similar technologies include tracking pixels within ads. These technologies allow companies (including marketers and advertisers) to recognise your device when you use websites and applications.
For mobile advertising in apps, you can reset your Advertising Identifier and depending on your device, select to opt out of interest-based ads (Android) or turn on the Limit Ad Tracking setting (iOS). For display advertising on the Web, you can also adjust your browser settings to limit certain tracking by means of cookies, and by visiting the following sites: http://www.aboutads.info/choices and http://www.youronlinechoices.eu/.
If you choose to adjust your preferences in order to prevent these technologies, you may find that you cannot enjoy the full use of our Services.
Please note that adjusting your preferences as described in this section does not mean you will no longer receive adverts, it only means the adverts you do see will be less relevant to your interests. We will also still use your device’s ad identifier to serve you with ads; for example, we may use this for frequency capping (in other words, to control the maximum number of times you see the same ad from us).
Where we rely on consent to collect and use information about you, you can withdraw your consent at any time. Please note that if you withdraw your consent, in some cases your user license to use the App will cease automatically.
You have following rights: right to access, right to rectification, right to erasure, right to restrict processing, right to data portability and right to object.
If you wish to use any of the rights described above, you may contact us at any time by emailing us at [email protected]. Before we process any request, we may ask you for certain personal information in order to verify your identity.
We process and answer your requests without undue delay and in any event within one month of our receipt of the request unless a longer period is required due to the complexity of the request. In this case, our response time can be up to three months in total as permitted by Article 12 of the GDPR.
Opt-out of marketing emails and other direct marketing.
You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications.
Opt-out of targeted advertising.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting "limit ad tracking" (Apple iOS) or "opt-out of interest based ads" (Android).
We may send push notifications or alerts to your mobile device to provide game-related information, service updates, promotional communications and other related messages. You can deactivate these notifications by changing your notification settings on your device.